Actaia's mission is to take care of you and your family.
More and more people are providing regular assistance to a relative who is no longer able to carry out the main acts of daily life on his or her own.
Anticipating future problems makes it possible to offer the possibility of staying at home as long as possible.
Actaïa's counsellors strive to promote maximum autonomy.
Terms and conditions include here below the following wording :
These Terms and Conditions are applicable to any contractual relations between the Representative and the Principal.for services.
The contract takes effect as of the first order placed on the website. It is concluded for a minimu of 1 (one) month. It is thereafter tacitly extended for 1 (one) month, unless either parties withdraw from the contract in writing (email or ordinary mail) 2 (two) months prior to its expiry date.
A. The price indicated on the web offer stands for one intervention and in Swiss francs (CHF). It can be broken down by month afterwards.B. The service is due in advance and must be cashed in at a minimum 3 full work days (72 hours) prior to service execution.
C. Price is subject to future modification in relation to Swiss living cost index and/or Collective Labor Agreement applicable to the related activity sector. If such is the case, then a communication shall be sent and requires agreement from the Principal.
The representative has the right to deny any potential customer without having to disclose any reason.
A1. Materials, products and devices as they are necessary to complete the tasks are brought by the Representative.
A2. The Representative can have (cold and hot) water as well as electrical power as they are necessary to fulfill their tasks for free at the Principal’s expense.A3. The Representative commits to fully respect the applicable Law and Collective Labor Agreement.
A4. The Representative is entitled to adapt the prices if the order and/or the location do not correspond to the ordered service, for instance the rooms’ description, etc.
B. The Principal agrees to fully respect these Terms and Conditions.B1. The Principal must pay the requested service in advance, otherwise the service can be cancelled without any compensation to be requested from the Representative.
B2. Any service cancellation that fails to be notified to the Representative at least 3 full work days (72 hours) prior to service execution time starts, shall not be paid back and no compensation can be requested from the Representative.
The Representative commits to not share or forward any personal data to third parties without written agreement from the Principal.
The Representative reserves the right to modify these Terms and Conditions at any time. The modifications will be accessible on our website.
All contractual relations are submitted to Swiss law. Jurisdiction takes place in Lausanne, Switzerland.